TERMS & CONDITIONS

1. Introduction

Welcome to SingWithMe Records Ltd ("SingWithMe", "Company", "Platform", "we", "our", or "us").

These Terms & Conditions ("Terms") constitute a legally binding agreement between you and SingWithMe Records Ltd regarding your access to and use of our website, applications, digital marketplace, music services, subscriptions, and all related features.

By creating an account, browsing the Platform, purchasing digital products, subscribing to artists, uploading content, or otherwise using any part of the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with our:

• Privacy Policy
• User Agreement
• Platform Usage Policy
• Income Release Policy
• Refund Policy
• Legal & Compliance Framework

These policies form part of this Agreement.

If you do not agree with these Terms, you must immediately discontinue use of the Platform.

2. Definitions

For the purposes of these Terms:

Artist means a registered creator who uploads and distributes music through the Platform.

Customer means a user purchasing Songs or Artist Subscriptions.

Producer means a user offering or contributing musical production.

Songwriter means a contributor responsible for lyrics or composition.

Service Provider means any approved individual or business providing authorised services through the Platform.

User means every registered or unregistered visitor using the Platform.

Content includes songs, albums, artwork, graphics, videos, text, metadata, images, logos and other uploaded materials.

AI Content means any content created entirely or partially using artificial intelligence technologies.

Marketplace means the digital environment operated by SingWithMe Records Ltd through which Customers purchase Songs and Artist Subscriptions.

Escrow Period means the seven (7) day holding period before eligible earnings become available for withdrawal, subject to the Income Release Policy.

3. Acceptance of Terms

By using the Platform you confirm that:

• you are legally capable of entering into this Agreement;
• all information supplied is accurate;
• you will comply with applicable laws;
• you will comply with all Platform policies.

If you are using the Platform on behalf of a company or organisation, you represent that you have authority to bind that organisation.

4. Eligibility

You must:

• be at least eighteen (18) years of age; or
• have permission from a parent or legal guardian where permitted by law.

We may request proof of identity or age at any time.

Failure to provide requested verification may result in restricted access or account suspension.

5. Platform Participants

The Platform supports multiple participant types including:

Artists

Artists may:

• upload original music;
• sell Songs;
• offer Artist Subscriptions;
• receive eligible earnings in accordance with the Income Release Policy.

Artists remain solely responsible for the legality and ownership of their Content.

Producers

Producers may collaborate with Artists where authorised.

Nothing in these Terms transfers copyright ownership unless separately agreed between the relevant parties.

Songwriters

Songwriters are responsible for ensuring they possess all necessary rights before publishing or licensing works through the Platform.

Service Providers

Approved Service Providers may offer authorised services where permitted by the Platform.

Separate commercial agreements may apply.

Customers

Customers may:

• purchase Songs;
• purchase Artist Subscriptions;
• access purchased digital content in accordance with the applicable licence.

Customers obtain only the licence expressly granted by the Platform or the Artist and do not acquire ownership of copyright unless expressly stated.

6. Marketplace Services

SingWithMe Records Ltd operates as an online marketplace connecting creators and customers.

The Platform facilitates:

• discovery of Artists;
• purchase of Songs;
• Artist Subscription services;
• secure payment processing;
• escrow management;
• earnings distribution.

SingWithMe Records Ltd is not a party to the artistic relationship between creators and customers beyond facilitating transactions and providing marketplace services.

7. User Accounts

Users must register an account to access certain Platform features.

You agree to:

• provide accurate information;
• keep login credentials confidential;
• promptly update account details;
• notify us of unauthorised access.

You remain responsible for all activity conducted through your account.

The Company may suspend or terminate accounts used fraudulently, unlawfully, or in breach of these Terms.

8. Platform Fees

Unless otherwise stated:

• Customers pay the purchase price displayed at checkout.
• Artists receive eighty percent (80%) of eligible net revenue.
• SingWithMe Records Ltd retains twenty percent (20%) as the Platform service fee.

Taxes, payment processing charges, or other mandatory deductions may apply where required by law.

The Company reserves the right to amend fees upon reasonable notice.

9. Payment Processing

Payments may be processed using approved providers including:

• Stripe
• PayPal
• Apple Pay
• Google Pay
• Bank Transfer

The availability of payment methods may vary by jurisdiction.

Payment processing is also governed by the applicable payment processor's own terms and privacy policies.

10. Escrow & Earnings Overview

Customer payments are first received by the Platform.

Eligible creator earnings are held in escrow for seven (7) calendar days before becoming eligible for release.

The escrow period allows the Platform to:

• verify payment authenticity;
• identify fraudulent transactions;
• process authorised refund requests;
• investigate disputes;
• comply with legal obligations.

Detailed rules regarding earnings, withdrawals, payment verification, release conditions, delays, and exceptions are contained in the Income Release Policy, which forms part of these Terms.

There is currently no minimum withdrawal amount, although withdrawals remain subject to verification, compliance checks, and applicable payment processor requirements.

11. Content Ownership

11.1 Ownership of User Content

SingWithMe Records Ltd does not claim ownership of the original intellectual property rights in the content uploaded by users.

Subject to these Terms, Artists, Producers, Songwriters, and other authorised creators retain ownership of their original works, including but not limited to:

• Songs
• Musical compositions
• Lyrics
• Recordings
• Album artwork
• Cover images
• Videos
• Artist biographies
• Promotional materials
• Metadata

Ownership remains with the original rights holder unless transferred through a separate written agreement.

11.2 Platform Licence

By uploading content, you grant SingWithMe Records Ltd a worldwide, nonexclusive, royalty-free, transferable licence to:

• Host your content
• Store your content
• Display your content
• Stream previews
• Promote your content
• Distribute purchased digital content
• Generate thumbnails and previews
• Index content for search functionality
• Operate and improve Platform services

This licence continues only for as long as your content remains on the Platform or as otherwise required to complete transactions, comply with legal obligations, or resolve disputes.

This licence does not transfer copyright ownership to SingWithMe Records Ltd.

12. User Warranties

Every user uploading content represents and warrants that:

• they own all necessary rights;
• they have obtained all required licences and permissions;
• no third-party rights are infringed;
• all collaborators have authorised publication;
• uploaded material complies with applicable laws.

Users are solely responsible for resolving any ownership disputes relating to uploaded content.

13. AI-Generated Content Policy

SingWithMe Records Ltd is primarily intended to support human creativity and independent artists.

However, AI-generated or AI-assisted content may be uploaded provided that it complies with these Terms.

Users uploading AI-generated content acknowledge and agree that:

13.1 Responsibility

The uploader accepts sole legal responsibility for:

• originality;
• copyright compliance;
• licensing;
• ownership;
• legal use of datasets;
• compliance with applicable laws.

13.2 Copyright Compliance

AI-generated content must not:

• reproduce copyrighted songs;
• imitate copyrighted melodies;
• unlawfully replicate another artist's voice;
• reproduce copyrighted lyrics;
• infringe trademarks;
• violate publicity or personality rights.

13.3 No Platform Guarantee

The Platform makes no representation regarding:

• copyright ownership;
• originality;
• commercial value;
• copyright eligibility of AI-generated works.

13.4 No Royalty Eligibility

Unless expressly approved by SingWithMe Records Ltd in writing, AI-generated content is not eligible for royalty distributions or promotional programmes administered by the Platform.

13.5 Platform Discretion

The Company may:

• label AI-generated content;
• restrict discoverability;
• remove AI-generated material;
• require additional verification;
• suspend accounts that misuse AI technologies.

14. Copyright & Intellectual Property

SingWithMe Records Ltd respects intellectual property rights.

Users must not upload material that infringes:

• copyrights;
• trademarks;
• neighbouring rights;
• moral rights;
• patents;
• database rights;
• trade secrets;
• publicity rights.

14.1 Copyright Complaints

Rights holders may submit a copyright complaint including:

• full legal name;
• contact information;
• identification of the copyrighted work;
• URL of allegedly infringing material;
• evidence of ownership;
• database rights;
• evidence of ownership;
• statement confirming accuracy.

False or malicious copyright complaints may result in legal action.

14.2 Takedown Procedure

Upon receiving a valid complaint, SingWithMe Records Ltd may:

• temporarily disable access to content;
• notify the uploader;
• investigate the complaint;
• permanently remove infringing material where appropriate.

14.3 Repeat Infringers

Accounts repeatedly violating copyright laws may be:

• warned;
• suspended;
• permanently terminated;
• reported to relevant authorities where legally required.

15. Digital Content Licence for Customers

When purchasing a Song or Artist Subscription, Customers receive a limited, personal, non-exclusive, non-transferable licence to access the purchasedcontent.

Unless otherwise expressly stated, Customers may:

• stream purchased content;
• download authorised purchases where permitted;
• use content for personal entertainment.

Customers may not:

• redistribute purchased content;
• resell content;
• commercially exploit purchased material;
• remove copyright notices;
• upload purchased material to third-party services;
• claim ownership of purchased works.

All copyright remains with the original rights holder.

16. Artist Responsibilities

Artists agree to:

• upload only authorised content;
• maintain accurate metadata;
• provide truthful artist information;
• comply with tax obligations;
• honour subscription benefits advertised to customers;
• maintain professional conduct.

Artists remain responsible for obtaining all required licences before publishing content.

17. Prohibited Activities

Users must not engage in any activity that may harm the Platform, its users, or its reputation.

Prohibited activities include, but are not limited to:

Platform Abuse

• hacking;
• phishing;
• malware distribution;
• denial-of-service attacks;
• unauthorised access;
• reverse engineering.

Fraudulent Behaviour

• stolen payment methods;
• fake purchases;
• chargeback abuse;
• identity fraud;
• money laundering;
• artificial earnings manipulation.

Content Violations

Uploading content that:

• infringes copyright;
• promotes terrorism;
• contains child exploitation material;
• promotes violence;
• incites hatred;
• contains unlawful pornography;
• violates applicable laws.

Marketplace Manipulation

Users must not:

• manipulate rankings;
• artificially increase streams;
• purchase fake engagement;
• create fake customer accounts;
• engage in coordinated review manipulation.

Misrepresentation

Users must not falsely claim to be:

• another artist;
• another company;
• another customer;
• another rights holder.

18. Fraud Prevention

To protect users and maintain trust, SingWithMe Records Ltd may perform fraud prevention measures including:

• payment verification;
• account verification;
• behavioural monitoring;
• transaction analysis;
• suspicious activity detection;
• identity verification where necessary.

The Company reserves the right to place temporary restrictions on accounts while investigations are ongoing.

19. Account Suspension & Termination

SingWithMe Records Ltd may suspend or terminate accounts without prior notice where a user:

• breaches these Terms;
• infringes intellectual property rights;
• commits fraud;
• abuses payment systems;
• uploads illegal content;
• repeatedly violates Platform policies;
• threatens Platform security;
• attempts to manipulate the Marketplace.

Depending on the seriousness of the breach, enforcement may include:

• written warning;
• temporary suspension;
• permanent account closure;
• removal of uploaded content;
• forfeiture of unpaid earnings where permitted by law;
• referral to law enforcement or regulatory authorities.

Termination does not remove any legal obligations or liabilities that arose before the account was closed.

20. Content Removal

SingWithMe Records Ltd reserves the right to remove any content that:

• violates these Terms;
• creates legal risk;
• infringes intellectual property rights;
• threatens user safety;
• damages Platform integrity;
• is subject to a lawful request from a competent authority.

Where appropriate, affected users may be informed of the reason for removal, unless prohibited by law or required for fraud prevention.

21. Purchases

Customers may purchase digital products and services made available through the Platform, including:

• Individual Songs
• Artist Subscriptions

All purchases are subject to these Terms, the Refund Policy, and any productspecific conditions displayed at the time of purchase.

Prices displayed on the Platform are subject to change without prior notice, except where a purchase has already been completed.

22. Artist Subscriptions

Artists may offer subscription-based access to exclusive content, benefits, or experiences.

By purchasing an Artist Subscription, Customers acknowledge and agree that:

• subscription benefits are determined by the Artist;
• availability of exclusive content may vary;
• Artists remain responsible for fulfilling advertised subscription benefits;
• subscriptions do not transfer copyright ownership or commercial rights in any content.

The Platform acts solely as the facilitator of subscription payments and administration.

23. Payment Processing

Payments are securely processed through approved third-party payment providers, which may include:

• Stripe
• PayPal
• Apple Pay
• Google Pay
• Bank Transfer

SingWithMe Records Ltd does not store full payment card details.

Payment processing is also governed by the applicable payment processor's own terms and privacy policies.

The Company reserves the right to introduce, remove, or replace payment providers without prior notice.

24. Escrow & Income Release

To protect Customers, Artists, and the integrity of the Marketplace, eligible creator earnings are placed into escrow following a completed purchase.

24.1 Escrow Period

Eligible earnings are held for seven (7) calendar days before becoming available for withdrawal, provided that all release conditions have been satisfied.

24.2 Purpose of Escrow

The escrow period enables the Platform to:

• verify successful payment;
• detect fraudulent transactions;
• investigate suspicious activity;
• process valid refund requests;
• resolve payment disputes;
• comply with applicable legal and regulatory obligations.

24.3 Income Release Conditions

Funds become eligible for release only when:

• the escrow period has expired;
• payment has been successfully verified;
• no active disputes exist;
• no authorised refund request is pending;
• the account remains in good standing;
• these Terms and all applicable Platform policies have been complied with.

Further details are contained within the Income Release Policy, which forms part of these Terms.

25. Withdrawals

Eligible earnings may be withdrawn using approved payment methods.

Currently:

• there is no minimum withdrawal amount;
• withdrawals remain subject to verification procedures;
• processing times may vary depending on the selected payment provider and banking institution.

The Company reserves the right to request additional identity verification before processing withdrawals where reasonably necessary to prevent fraud or comply with legal obligations.

26. Revenue Share

Unless otherwise agreed in writing:

• Artists receive 80% of eligible net revenue generated through qualifying sales and subscriptions.
• SingWithMe Records Ltd retains 20% as the Platform service fee.

Applicable taxes, payment processing fees, chargebacks, refunds, or other lawful deductions may affect the final amount released.

27. Refunds & Chargebacks

Refund requests are governed by the Platform's Refund Policy.

Where a valid refund or chargeback is approved:

• corresponding earnings may be withheld or reversed;
• escrow release may be delayed;
• future withdrawals may be temporarily restricted while investigations are completed.

Fraudulent chargebacks or misuse of payment systems may result in account suspension or permanent termination.

28. Taxes

Users are responsible for determining and complying with their own tax obligations arising from use of the Platform.

Where required by law, SingWithMe Records Ltd may:

• collect applicable taxes;
• report financial information to relevant authorities;
• withhold payments where legally required.

The Company does not provide tax advice.

Users should seek independent professional advice regarding their tax responsibilities.

29. Service Availability

Although we strive to provide reliable services, we do not guarantee uninterrupted availability.

The Platform may occasionally experience interruptions resulting from:

• maintenance;
• software updates;
• security improvements;
• telecommunications failures;
• third-party provider outages;
• events beyond our reasonable control.

We will use commercially reasonable efforts to minimise disruption.

30. Third-Party Services

The Platform may integrate with third-party providers including payment processors, analytics services, cloud hosting providers, and communication services.

SingWithMe Records Ltd is not responsible for:

• third-party services;
• third-party websites;
• third-party content;
• third-party privacy practices.

Use of third-party services is subject to their own terms and conditions.

31. Disclaimer of Warranties

The Platform is provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, SingWithMe Records Ltd makes no warranty regarding:

• uninterrupted service;
• error-free operation;
• continuous availability;
• compatibility with every device;
• profitability;
• commercial success;
• user popularity;
• sales performance.

Nothing within these Terms guarantees that Artists will generate revenue or obtain commercial opportunities through the Platform.

32. Limitation of Liability

To the fullest extent permitted by applicable law, SingWithMe Records Ltd shall not be liable for:

• indirect losses;
• loss of profits;
• loss of business opportunities;
• reputational damage;
• loss of goodwill;
• loss of anticipated revenue;
• data loss;
• user disputes;
• copyright disputes between users;
• third-party actions;
• payment provider failures.

Nothing within these Terms excludes liability where exclusion is prohibited by law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

33. Indemnification

You agree to indemnify, defend, and hold harmless SingWithMe Records Ltd, its directors, officers, employees, contractors, affiliates, and partners from any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• your use of the Platform;
• your uploaded content;
• your breach of these Terms;
• infringement of intellectual property rights;
• violation of applicable laws;
• fraudulent or unlawful conduct.

34. Dispute Resolution

Where a dispute arises, users agree to first attempt to resolve the matter by contacting the Platform through the designated support channels.

If a dispute cannot be resolved informally, it shall be resolved in accordance with the laws of England and Wales, unless mandatory consumer protection laws require otherwise.

Nothing in this section limits a consumer's statutory rights under applicable law.

35. Privacy

Collection, storage, processing, and protection of personal data are governed by the Platform's Privacy Policy.

By using the Platform, you acknowledge that your personal information may be processed in accordance with that policy.

36. Force Majeure

SingWithMe Records Ltd shall not be liable for any delay or failure to perform its obligations where such delay or failure results from circumstances beyond its reasonable control, including but not limited to:

• natural disasters;
• war;
• terrorism;
• civil unrest;
• cyberattacks;
• government action;
• pandemics;
• widespread internet or telecommunications failures;
• power outages.

37. Changes to These Terms

SingWithMe Records Ltd reserves the right to amend these Terms from time to time.

Material changes will be published on the Platform together with an updated effective date.

Continued use of the Platform following publication of updated Terms constitutes acceptance of those changes.

38. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall continue in full force and effect.

39. Entire Agreement

These Terms, together with the Privacy Policy, User Agreement, Platform Usage Policy, Income Release Policy, Refund Policy, and Legal & Compliance Framework, constitute the entire agreement between you and SingWithMe Records Ltd concerning your use of the Platform.

40. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

Subject to any mandatory consumer rights, the courts of England and Wales shall have exclusive jurisdiction over disputes arising from or relating to these Terms.

41. Contact Information

Registered Country: United Kingdom

For legal, compliance, copyright, or general enquiries, please contact:

Email: support@singwithmerecords.co.uk

Legal Email: support@singwithmerecords.co.uk

Website: https://singwithmerecords.co.uk/contact

Acknowledgement

By creating an account, uploading content, purchasing Songs, subscribing to Artists, or otherwise using the Platform, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions and all related Platform policies.

End of Terms & Conditions